What materials are your jewelry made of?
Our jewelry is mainly made of high-quality alloys, silver, gold plating and other materials. Detailed material descriptions of each piece of jewelry can be found on the product page.
How do I maintain my jewelry?
To maintain the luster and quality of the jewelry, please avoid contact with water, chemicals, and wipe it regularly with a soft cloth. It is recommended to store the jewelry in a dry jewelry box.
Can I return or exchange my jewelry?
Yes, we accept returns or exchanges. Please refer to our return and exchange policy for details. Generally, the goods must be kept in their original condition and can be returned or exchanged within 30 days of receipt.
How do I determine the size of my jewelry?
Our website provides a detailed size guide. Please refer to the size information on the product page and measure according to our guide to ensure that you choose the right size.
Do you provide international shipping?
Yes, we provide global delivery services. The shipping cost and estimated delivery time for international orders will be displayed at checkout.
How do I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track the order status on our logistics partner website.
If I am not satisfied with the jewelry I purchased, can I contact you?
Of course, you can contact us through our customer service email and we will solve your problem as soon as possible.
What payment methods do you offer?
We accept major credit cards (such as Visa, MasterCard, American Express), PayPal and other secure payment methods.
How to change or cancel an order?
Please contact our customer service team as soon as possible, and we will do our best to help you change or cancel your order before the order is processed.